Your team on the ground – so you can focus on your guests.

From the welcome desk at registration to the final goodbye at the exit: the altares team takes complete responsibility for staffing your event. Trained, reliable and dressed to your corporate look – ensuring every interaction leaves a professional impression.

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What our team takes care of

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Check-in & Reception

Professional welcome for your guests: name badge distribution, badge printing, accreditation and access control – smooth and friendly throughout.

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Technical Support

Our staff operate check-in terminals, badge printers and scanners. For any technical queries, we are on hand immediately.

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Guest Guidance & Wayfinding

Directing guests to sessions, rooms and catering areas. Your guests always know where to go – without having to search.

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Session Check-in

Access control for booked sessions and workshops – including CME recording and real-time capacity management.

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Setup & Breakdown

We configure and set up your check-in area – and after the event we pack down everything in an orderly manner and prepare the equipment for return.

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Multilingual Service

Welcoming international guests: our team communicates in German, English and further languages as required.

How we work together

Briefing & Planning

We discuss the run-of-show, team size, corporate design requirements and any special needs for your event.

Preparation

Our team is briefed on your event, dressed in uniform and familiarised with all technology being used.

On-Site Setup

Early arrival, check-in station setup, technology check and a rehearsal run before guests are admitted.

Event Day

Full management of admission and sessions – with direct communication to event management throughout.

Breakdown & Final Report

Orderly dismantling and return of all equipment. On request: handover of a final report including check-in data.