Keep track of arrivals and departures and hotels
Particularly for events lasting several days that include an overnight stay, the experience for your guests begins with their arrival, at the event airport at the latest. How well do the transfers work? Are the hotel rooms ready for the arriving guests?

Arrival and departure, charter management & flight monitoring
Via the altares portal, you can quickly and easily request your guests' arrival and departure information and use it to create your shuttle planning, thus avoiding unnecessary waiting times for your guests. The arrival times also allow you to better control the check-in flow at the event location.
When using charter flights, these can be offered, allocated and e-tickets issued via altares.

Live flight status
Our live interface to flight databases can do more than just automatically check entered flight data for plausibility. Especially on site, the interface can determine whether your guest's experience of the event is positive or negative.
All incoming and outgoing flight connections of your guests are automatically and continuously monitored in the background to allow for a quick response to delays or cancelled flights. This means that the shuttle for the pick-up can be rescheduled or, in the case of flight cancellations, the hotel room can be quickly extended for the guest.
Hotel contingent management
altares-GuestManager offers you fully integrated management of hotel allotments. Keep track of the number of rooms available and booked per night, hotel and room category. Our system AI helps you to avoid unnecessary cancellation costs through projections.
Ppersonalised communication
Use arrival and departure dates as well as hotel allocations in automated communication with your guests. Send your participants a complete itinerary with flight connections, shuttle times and, of course, hotel information in advance, or, if they are travelling independently, a route plan directly to the hotel.
Comprehensive reporting
The reporting tool makes it possible to generate arrival and departure lists, rooming lists and cancellation lists for the hotels, shuttle schedules and ‘who's on site’ lists at the push of a button.